Frequently Asked Questions

We deliver DST, PES, EXP, JEF and other common industrial formats.

Specify your machine format at checkout or on the quote request form.

Files are available instantly from your account after payment confirmation.

Download links remain in your order history.

Standard requests are usually priced within 24–48 hours.

Rush requests can be flagged on the quote form; timing depends on complexity.

Reasonable revisions on custom work are handled within the quoted scope.

Catalog products are delivered as-is.